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Missing the Juvenile Skullen Pet

Bought the game via the website and linked my steam, but i’m missing the Juvenile Skullen Pet, it’s still locked in the Cosmetics Tab.

Thanks in advance
Hurric4ne

Any update here ?

Looking at other threads with this problem, since apparently it’s pretty common, they normally don’t need that long to be resolved.
I’ts not really about the pet itself, but the silence about it.