Main Quest unable to be completed - The Immortal Empire

Just after talking to the Lost Knight and completing the ascendancy question, I received the updated quest “Use the Time Rift to travel to the Imperial Era”. He opened a rift, however I logged off before going through the rift. Now upon logging back in there is no rift, and talking to him just give blank dialog. This is completely game-breaking as I cannot progress through the quest line and I’m stuck until this is fixed. Screenshot here: https://snipboard.io/DNu5wp.jpg

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