Same here! I tried to play the game, but it keeps crashing when i hit the “play” button.
DxDiag
Output_Log
I was hoping the new patch would address, but I am still getting the same error as all of you. Created two different characters, fiddled with settings putting them as low as possible, hit enter game, go to load screen, and shutdown. No error or crash message, application just closes like it was never open in the first place.
Still no fix after this patch as well 
its been nearly a week can we please at least get a"We are looking into it" response?
Heeeey now this is interesting:
- starting game and clicking play resulted in same quiet shut down
- started game second time and now i got small windown called “unity-last epoch” popping out and game crashed (logs from AppData\Local\Temp\Eleventh Hour Games\Last Epoch\Crashes):
error.log (48.7 KB)
output_log.txt (25.9 KB)
- sooo i decided i’ll give it a third chance and it closed silently again (log from AppData\Local\Temp\Eleventh Hour Games\Last Epoch\Crashes):
output_log.txt (7.0 KB)
PS. any post with “work in progress” information would be realy appreciated as right now im not even sure if i should keep posting this error logs or give up beacuse noone is even reading it
Doesn’t seem like they want to fix this huge issue that people are having they haven’t even made a post saying we are looking into it really bad job by their support team. If this continues to not even be looked at them im gonna ask for my money back.
hey all we are currently looking into this crash. ill update here when i know whats going on to cause the error.
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I’m having the same silent crash to desktop-error after logging into game and pressing Submit on launcher. Can’t upload logs as I’m a “new user” or what ever it said.
Thanks for anwsering us Luke !
Log after the patch:
output_log.txt (7.3 KB)
PS.
if you dont fix it in next week - teddy bear will die
ok, so we have nailed it down to SSE4 instruction sets not being compatible with old cpus. we are currently doing an internal test build to see if we have fixed the issue. there is also a different game crashing bug at the moment that we have not been able to find enough info on so keep those crash logs coming in!!
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tyvm for getting back to us! here is the latest log from the most recent patch output_log.txt (9.4 KB)
I would love to post my logs for you but “Sorry, new users can not upload attachments.”
a crash log is more helpful. it should be next to the output log.
@luke-dooly Am i looking in wrong folder ? My AppData\LocalLow\Eleventh Hour Games\Last Epoch contains:
-Unity folder (config, values, empty ArchivedEvents folder inside)
-le_graphicsmanager
-output_log
inside AppData\Local\Temp\Eleventh Hour Games\Last Epoch\Crashes the last registered crash is from 2 days ago (described what happened in earlier post). This was the only time i ever got a crash with error log, usually the game just closes. No poppign windows, no error messages.
Been having pretty much this exact issue myself, mistakenly looked/posted in the bug forum before coming here. Glad to know it’s pretty well documented already!
My CPU is pretty old at this point (though I haven’t encountered a single other modern game that it’s incompatible with-- DOOM 2016 runs like a dream, e.g.) so that seems to fit with the hypothesis about the instruction set.
Update: I went up a trust level and can now post attachments, so here are the logs and diagnostic info. There doesn’t seem to be a crash log in the same folder with the output log.
DxDiag.txt (72.2 KB)
output_log.txt (8.3 KB)
le_graphicsmanager.ini (2.3 KB)
Game looks so good an has real future promise but sad it’s not performing for me.
Constant crashes at similar points.
Now it says as “New User cannot upload files”
Feeling the same. Is there any sort of ETA on when we can expect the fix to be live? I was really excited when i bought into the open beta and, yes, obviously i understood that it was a beta and there would be bugs but I wasn’t expecting to be literally unable to play the game, at all.
Game works now! No issues so far after this new patch
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