Constant crashes

Technical Support
15

there is a small window from epoch games and then the games crashesPlayer.log (44.0 KB) Player-prev.log (6.2 KB)

16

Hi there ! Im having constant crashes as well. Including error logs , hope you guys figure this out , love the game ! All drivers are updated , computer is stable in every other game. Crash_2020-04-01_102602094.zip (37.6 KB)

Edit: My warlock started crashing every time I was near a new travel pad (strangely enough I always got it enabled) , but then crashed randomly when I got to Temple of Ettera to a point where I cant continue. Started a sentinel , and this one is crashing randomly every 5 mins now that I am in Armory smelting area.

Edit2: Additional crash logs in case it helps :slight_smile:Crash_2020-04-02_070524004.zip (1003.6 KB)

17

Greetings! I just bought the game yesterday and tried to play today, within 30 min my game crashed 3 times (Black screen, ventilator of cooler made very loud noices, not recovered on its own so had to manually shut down pc). I changed my grafic settings at first start bcs it was laggy, so i switched it to low. Crashes were random, in fight, just idle walking or in camp. Any advise is appretiated. Crash_2020-04-01_153257507.zip (282.3 KB)

18

Sign me up for this one too. Fix the game.

19

Any findings, yet?

20

Hey everyone. Very sorry that we haven’t been able to provide results to any of you yet. We haven’t been able to experience this crash internally, which makes it difficult to debug.

I would really appreciate it if anyone who’s having this issue would post screenshots of each of their skill trees. There may be a particular node or combination of nodes that is making this crash happen, so I’d like to recreate the builds everyone is using.

Thanks again!

21

I crash on every character and every build I play. Can be anywhere from 10 minutes in to a few hours but a crash is inevitable. I have noticed that it’s combat related. I spent 3 hours doing inventory management in the end of time without crashing.

22

Same here….

23

@Hackaloken I cut up a vid of the 3 crashes I experienced yesterday on stream. One during a load screen, one in mono with a sorcerer, and one while leveling a VK. What’s the best way to send it over to you?

24

A link to an unlisted video on YouTube is preferable over a filesharing link, but either works.

25

Done!

1 Like
26

As requested, these are my current skill trees, both active and passive, for the character with which I’ve had the past 6 or so crashes.

https://imgur.com/a/CagZ9fZ

27

I am only crashing when I am playing on my mage (sorcerer class) lightning blast/shock spec. Every other classes I played (Druid, Acolyte, and Sentinel) I don’t experience any crashes at all.

28

i have some crashes too, here is my report, Crash_2020-04-07_134527442.zip (1.1 MB) , my game crashes when i use spells lighting, blast atc. my specs: AMD 3900x 32GB ram, RX 5700 xt.

29

Any hopes of a hotfix for this issue yet ?

30

Editing due to continual crashes. Now happening on all my characters no matter the skills etc…
PC Specs: AMD Ryzen 5 3600 with RX 5700XT and 16gb g.skill ripjaws. currently installed on my samsung 850 ssd. Tried shutting down all overlays that may have been active. Fresh install of game last night. If there are some gfx settings I should try please let me know. I have everything maxed out atm.
epoch-crash.zip (684.3 KB)

31

Since 0.7.X I get the same crashes… And looking trough this post, I got a very bad feeling.
For me its also happening with the RX5700 XT (with the 19.12.2 driver, since every other driver is causing black screens on every game).
This f’ed up graphics card. Already got enough issues with this expensive piece of garbage :frowning:

32

I have been having constant crashes as well. What ended up fixing my issue was doing a file verification through Steam. There was a file missing and when the file was downloaded I was able to move on in the game. Hopefully this helps someone else out!

33

Same here,

AMD Ryzen 7 3700X, Radeon RX 5700 XT, 32 GB Memory.

Newest graphic card drivers installed. Had no crashes before last patch.

I do have crashes on all my chars. Void Knight Sentinel (Boardman21), Low Life Lich (Thyworm) and Primalist Zoomer (Thyworm).
Crashes logfile.zip (3.7 MB)

34

Same for me,

AMD Ryzen 7 3800X, RX 5700 XT, 16 GB memory and newest drivers

Sometimes I can play an hour or two between crashes and sometimes only a few minutes

Error
UnityPlayer.dll caused an Access Violation (0xc0000005)
in module UnityPlayer.dll at 0033:18f73501.

I tried to upload a zipped crash log file but I kept getting a not authorized pop-up.