Forge
September 9, 2019, 5:22am
1
Hi
I just subscribed to last epoch game yesterday.
I created a character, done the first entering zone, and once at the end and zoning to next one, the game crashes and bring me back to windows screen.
I tried 3 times, always the same thing happened.
i already checked for folders integrity everything is good.
What can i do to play the game plz?
Sarno
September 9, 2019, 2:29pm
2
Moving thread to Technical Support.
Sarno
September 9, 2019, 2:30pm
4
Hi there,
Please upload the game’s log file as an attachment to a forum post.
https://support.lastepochgame.com/article/39-the-games-log-file
Forge
September 10, 2019, 4:34pm
5
Following this way
Windows
File name: output_log
Location: (User)\AppData\LocalLow\Eleventh Hour Games\Last Epoch\
i dont’ find any folder
The way of my folders game is:
D:\SteamLibrary\steamapps\common\Last Epoch
Sarno
September 10, 2019, 10:53pm
6
Could you see if this support article on Microsoft’s website helps?
The file won’t be in the same directory as the game’s executable file.
Forge
September 14, 2019, 10:03am
7
i reinitialized all my computer and the probleme disapeared. So everything seams ok for now.
thank you
Sarno
September 14, 2019, 1:28pm
8
Glad to hear it!
Thank you for taking the time to post an update.
system
Closed
September 17, 2019, 1:28pm
9
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