Your account is not authorized to access the beta

Customer Service
1

Hello,

I bought the ardent gladiator supporter pack today and I could play to the beta for a few hours.
But now when I try to login in game, I have a message saying that my account is not authorized to access the beta.

When I check on my account on the website, the purchase appears completed, and I have still access to the download links.

Is there any problem with my account ?

2

Hello,

Someone on this problem ?
I’ve sent my logfile on the support mail address 36h ago and still no response :frowning:

3

Hello,

Unfortunately, as a small team we are not always able to respond to e-mails 7 days a week.

A member of our team has since responded to your latest e-mail.

4

Hello,

Just got the mail, I’m sending back the screenshot in a few minutes.

Thanks.

5

Hello,

Any news on my problem ?

Thx.

6

Hello,

Well seems that it’s time to play :smiley:

7

This issue has since been resolved via e-mail.

Closing thread.

8