[color=#FFFFFF]What is a DxDiag? Why would I be asked for one?[/color]
DxDiag is short for DirectX Diagnostic report. It is a Windows utility used to gather information useful for troubleshooting technical problems. It provides an overview of your computer’s hardware, drivers - that kind of thing. It is designed to be safe to post online.
[color=#FFFFFF]How do I create a DxDiag and show it to people?[/color]
Glad you asked! Here’s a step-by-step guide. If you’re not sure about something, click on the ⛋ at the end to see a screenshot. This’ll help if you can’t find something I refer to.
[color=#FFFFFF]Creating a DxDiag[/color]
- First, search your computer for [color=#8080ff]dxdiag[/color]. ⛋
- The correct result will say "Run command". ⛋
- Is there a [color=#8080ff]Run 64-bit DxDiag[/color] button? If so, click on it. ⛋
- Wait until the green progress bar is filled and goes away. ⛋
- Click on the [color=#8080ff]Save All Information...[/color] button. ⛋
- I'd recommend choosing to save it to the Desktop so it's easy to find. ⛋
[color=#FFFFFF]Showing other people your DxDiag[/color]
- Double-click on the [color=#8080ff]DxDiag.txt[/color] file to open it. ⛋
- Right-click and choose [color=#8080ff]Select All[/color], then right-click again and choose [color=#8080ff]Copy[/color]. ⛋
- Go to Pastebin. This is where we'll save the DxDiag. ⛋
- Paste your DxDiag, then click the [color=#8080ff]Create New Paste[/color] button. ⛋
- Copy the URL in your browser's address bar. ⛋
- Bonus points if you use the link button to make your link clickable! ⛋
- (Can't see the link button? Switch to the Text tab. ⛋)
[color=#FFFFFF]Where do I go to get help?[/color]
If you haven’t already, create a new thread in Technical Support.