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What a DxDiag is, and how to create one


#1

[color=#FFFFFF]What is a DxDiag? Why would I be asked for one?[/color]

DxDiag is short for DirectX Diagnostic report. It is a Windows utility used to gather information useful for troubleshooting technical problems. It provides an overview of your computer’s hardware, drivers - that kind of thing. It is designed to be safe to post online.

 

[color=#FFFFFF]How do I create a DxDiag and show it to people?[/color]

Glad you asked! Here’s a step-by-step guide. If you’re not sure about something, click on the at the end to see a screenshot. This’ll help if you can’t find something I refer to.

 

[color=#FFFFFF]Creating a DxDiag[/color]

  • First, search your computer for [color=#8080ff]dxdiag[/color].
  • The correct result will say "Run command".
  • Is there a [color=#8080ff]Run 64-bit DxDiag[/color] button? If so, click on it.
  • Wait until the green progress bar is filled and goes away.
  • Click on the [color=#8080ff]Save All Information...[/color] button.
  • I'd recommend choosing to save it to the Desktop so it's easy to find.
 

[color=#FFFFFF]Showing other people your DxDiag[/color]

  • Double-click on the [color=#8080ff]DxDiag.txt[/color] file to open it.
  • Right-click and choose [color=#8080ff]Select All[/color], then right-click again and choose [color=#8080ff]Copy[/color].
  • Go to Pastebin. This is where we'll save the DxDiag.
  • Paste your DxDiag, then click the [color=#8080ff]Create New Paste[/color] button.
  • Copy the URL in your browser's address bar.
  • Bonus points if you use the link button to make your link clickable!
  • (Can't see the link button? Switch to the Text tab. )
 

[color=#FFFFFF]Where do I go to get help?[/color]

If you haven’t already, create a new thread in Technical Support.