Unable to log in

Technical Support
1

Hi,

I have installed the game recently and when I try to login, I get hit with a [LE-04] Data transfer failure. The game is updated to the latest version and my AV’s doesn’t block anything. I’m not sure the game is connected to the servers - when I type a wrong password, a got same error.

Any help is much appreciated!

2
3

We’re investigating reports of this now.

4

Moving thread from #customer-service to #technical-support.

5

We’ve implemented a potential solution to address reports of authentication failure and are currently monitoring the situation.

6

Investigating continued reports of authentication failure.

7

Thanks for such quick response, btw :slight_smile:

1 Like
8

Alright, we’ll be posting further updates here;

https://support.lastepochgame.com/article/208-connectivity-issues-05-12

9

I logged in now, thank you

1 Like
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