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Game Crashes Which Freezes PC

Hi EHG, I’m really enjoying the game so far but having inconsistent game crashes (on very low graphics) which cause my PC to freeze, forcing me to restart it. This has happened 3 times now. I see this has been logged multiple times but couldn’t see a fix for it, so thought I’d add my output_log.txt file (1.7 MB) and system information (13.9 KB) to help you guys resolve this issue. Hopefully others that see this will take the time to do the same in the thread below.

I’m getting a fancy new PC soon so hopefully it won’t happen on that!

Thanks for the report!

I’ll just move this thread from #bug-reports to #technical-support and get back to you in a bit.

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Hi again,

Please download and install this software from Microsoft’s website.

Could you then please try the steps in this support article, also on Microsoft’s website?

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Thanks for that. I’ve followed the instructions and received the message: “Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log”

I will let you know if this resolves the issue.

Thanks for the response. :grinning:

That problems were found and resolved is encouraging.

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