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Game crashes when creating a new character

The game is currently crashing when I attempt to play on a new character, I am able to load my other characters fine. It occurs during the load screen.

Here is a screenshot of what occurs during the load screen:

System info:
DxDiag.txt (72.6 KB)
Graphics:
le_graphicsmanager.ini (2.0 KB)
Games log:
output_log.txt (11.9 KB)

I am using the steam client to play and I have just tried ‘Verify integrity of game files’. This showed there was a file missing over about 150mb, after it was downloaded and installed I was able to create and play a new character

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