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Characters no longer appearing on ladder


#21

Can you try making one without that and see if it helps at all? It really shouldn’t but that’s the only similarity I can find right now.


#22

Okay, I’ll give it a try


#23

Thanks


#24

New character with a random name, but it doesn’t appear to be showing up on the ladder either unfortunately


#25

Just thinking out loud here, but can I ask;

  • Do you use the standalone client or the Steam client?
  • If standalone, do you enter your account name or e-mail address when logging in?

#26

I use the standalone client and type in my account name.


#27

I use the Steam client currently


#28

Hey everyone, we have identified the problem with the ladder. Thank you for your help troubleshooting the issue. We know how to fix the issue. We will fix it as soon as we can. Unfortunately we don’t have an exact timeline on that just yet.


#29

Cool, thanks for the update


#30

Awesome. Will this fix restore older characters not on the ladder?


#31

(Once the fix gets implemented) If you level up that character again, it will appear on the level ladder. If it’s a dead HC character, no.