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Can't get my Steam key

Hi, I am a Kickstarter Backer “Elder + Friend”, and when I try to access https://lastepochgame.com/my-steam-key/ I do only see the following message:

You cannot redeem a Steam key because you purchased the game on Steam and already have access. If you believe this message is in error, please email support@lastepochgame.com.

Also I’d like to know the procedure, to invite that 1 Friend, that I backed for. Is there a standard way, or would it be via support ticket? Does that Friend need to create his account here first?

Email support & they’ll sort it out for you.

Thanks for posting about this, and apologies for the inconvenience.

I believe you’ve been in touch with our support team about both subjects. Please don’t hesitate to let us know if there’s anything else we can help with.

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