Apologies for the delay here. I’ve reached out to other team members but haven’t gotten a concrete thing to try. I’ll make sure you know as soon as possible. Given the errors you have and the fact that other people aren’t reporting this issue, it certainly seems like a problem with either your computer’s software or your networking setup, but it isn’t any of the obvious things so far.
If you’d like to request a refund, contact support directly and they can help you.
Apologies for the trouble!