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Launcher Technical Support
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The Official Last Epoch Support Site

Our official support site has many support articles on topics relevant to this section of the forum. While we welcome threads created by those looking for help, we suggest that you browse our support articles in addition…

1 February 4, 2019
I can't creat a account 1 March 28, 2020
Chat not working 4 March 28, 2020
Cant log in via Steam 3 March 27, 2020
Troubleshooting Connectivity Issues

Troubleshooting The precise steps needed to troubleshoot these issues varies from one Operating System to the next. As a result, some of the steps listed below may not be applicable to all users. If an error message is …

3 March 25, 2020
Recurrent game crash 3 March 28, 2020
GFX card fan issue 1 March 22, 2020
Random black sceen crash 2 March 19, 2020
Game launch 1 March 19, 2020
Game Frequently Crashes 2 March 18, 2020
Game stuck after giving view of Council Chambers 4 March 20, 2020
Game got stuck on loading screen while going back to Monolith 1 March 16, 2020
Problem with a character 4 March 19, 2020
Issue with fog of war and re-appearing monsters 7 March 19, 2020
Disco lighting in "The Lower Sewers" 1 March 14, 2020
Stuck on Character Select screen 2 March 14, 2020
Linux Steam Last Epoch save game location 2 March 14, 2020
Global Chat does not work, any suggestions? 5 March 11, 2020
High GPU Usage Causing Lag 6 March 10, 2020
Lanching game takes to long? 4 March 8, 2020
Cryomancers & FPS 2 March 8, 2020
Game can't launch, white screen and then closes 7 March 7, 2020
Not enough disk space - how to change download partition 2 March 7, 2020
Last Epoch's "Exclusive Fullscreen" is just a "windowed fullscreen" -> high GPU power consumption -> less FPS 1 March 3, 2020
Need to move characters between Mac and Pc 1 March 6, 2020
Game file is 46 giga 3 March 9, 2020
Crashes during entering new location 4 March 5, 2020
The game won't launch on Mac 5 March 8, 2020
Crash Game (pixel screen, burned out power supply) 1 March 4, 2020
Where to find the character save files? 2 March 4, 2020